Frequently Asked Questions (FAQ)

Our vanities can take up to 3-4 weeks to be ready for pickup/delivery.

We are open to the public right now! See hours on our contact page.

We provide one year warranty on hinges & drawer slides.

Our vanities are made up of solid wood, depending on collection – plywood, birch, maple, poplar etc.

We deal in quartz, although do sell vanities with sintered stone, solid surface, or poly-marble countertops.

We don’t! But we do have our BUILD Collection which we can combine prefabricated pieces to fit large/odd sizes.

We deliver across the GTA & surrounding area for a nominal fee.

All sales items, floor models & custom pieces are final sale. All other items returned have a 25% restocking fee. Damage claims will not be accepted for any installed, modified or altered vanity. Any damage caused by misuse, abuse, negligence, improper handling, storage, wear and tear, and water damage will not be covered by Vanity Sense Inc.

Vanity bases can be wiped down with a microfiber cloth dampened with warm water.

We try to keep our most popular collections on our showroom floor – though we do offer many vanities that we have on our website that won’t be in our showroom.

We require 50% deposit to process orders. We accept VISA, Mastercard, American Express, & Interac/VISA Debit.

We offer installation through a third-party.

Vanity Sense has a designer & contractor program in place for professionals.